Data Collection
Hum sirf verification aur payments ke liye data collect karte hain, not for selling or profiling. Aapka account history aapka raha hai.
LEGAL REFERENCE
Privacy Policy jo aap samajh saken
quad9 par aapka account, aapka deposits, aapka withdrawal aur aapka gaming history sab kuch secure rakhne ka hum jimmedar hain. Hum transparent hain is baare mein ke aapka...
Data encryption sab withdrawals meinJazzCash, Easypaisa, SadaPay aur Raast ke saath secure paymentsAapka personal info kabhi third parties ko nahi bechte
Hamara data handling approach
Jab aap quad9 par account banate ho, hum sirf wohi information lenge jo aapke account ko verify karne aur withdrawals process karne ke liye zaroori hai. Aapka name, address, phone number, aur payment details—yeh sab encrypted servers par store hote hain. Hum cookies aur analytics use karte hain apne lobby ko behtar banana ke liye, lekin aapki location tracking ya unwarranted contact
kab ke liye ijazat nahi hai. Jahan local qanoon ijazat deta hai wahan hum active rahaenge, aur jahan restrictions hain wahan hum comply karte hain.
Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.
CONTACT KARNE KA TARIKA
Privacy ke sawaalon ke liye hamse miliye
Team online
Email Support
[email protected] par likho aur hum 48 ghante mein jawab denge. Aapke account data ya withdrawal process se related koi bhi sawaal handle karenge.
Live Chat
Hamari chat team daytime hours mein available hai. Account security ya data access ke baare mein poochiye aur turant jawab pao.
Account Settings
Aapke quad9 account ke andar Privacy aur Security section mein ja kar apne preferences update kar sakte ho.
HAMARA COMMITMENT
Data security aur transparency par hamara focus
Encryption Standards
Sab JazzCash, Easypaisa, SadaPay aur Raast transactions SSL encryption ke saath protected hote hain. Aapka financial data kabhi unencrypted form mein transmit nahi hota.
Audit Trails
Har withdrawal, har login, har account change ko log kiya jaata hai. Aap apne account activity history dekh sakte ho anytime.
Regional Compliance
Hum Pakistani banking standards follow karte hain aur local payment partners ke saath kaam karte hain secure transactions ke liye.
No Selling Your Data
Aapka email, phone, ya gaming preferences marketing companies ko nahi beche jaate. Hum sirf legal requests par data share karte hain.
Regular Security Updates
Hamara tech team continuously servers ko monitor karta hai aur vulnerabilities patch karta hai. Security incident hone par hum fauran inform karte hain.
Your Control
Aap apne account se data download kar sakte ho, delete kar sakte ho, ya export kar sakte ho. Privacy settings mein full control aapka hai.
HAMARI POLICY KI CLARITY
Hamara privacy approach sirf shamil nahi, transparent hai
Third-Party Sharing
JazzCash, Easypaisa, SadaPay aur Raast ke saath basic transaction data share hota hai. Baaki kisi ko nahi. Court order par hi legal requests handle karte hain.
Cookie Usage
Hamara lobby ko smooth rakhne ke liye cookies use hote hain. Aap browser settings se un cookies disable kar sakte ho anytime.
Account Deletion
Jab aap apna account delete karo, personal info 30 din mein purge ho jaata hai. Banking law records tab tak rakhne padhar hain jo local qanoon require kare.
Password Security
Aapka password hashed aur salted format mein store hota hai. Hum kabhi aapka password plaintext mein store nahi karte ya request nahi karte.
Withdrawal Verification
Har withdrawal request par identity verify hota hai aur banking partner ke saath confirm hota hai. Yeh aapke paise ko safe rakhta hai.
Dispute Resolution
Agar privacy concern ho, email karo [email protected]. Hum response dete hain aur issue resolve karte hain transparent tarike se.
POLICY KE FEATURES
Yeh baatein aapke liye zaroori hain
Plain Language
Hamara privacy policy legalize mein nahi likha hai. Roman Urdu...
Local Payments Secure
JazzCash, Easypaisa, SadaPay aur Raast—sab Pakistani payment systems hain aur...
Account Privacy Control
Account settings mein aap decide kar sakte ho ke aapka...
No Unexpected Changes
Jab hum privacy policy mein koi major change karte hain...
Incident Response
Agar security incident ho—jo rare hai—hum turant users ko inform...
Supported Regions Only
Hum sirf un ilaqon mein active hain jahan local qanoon...
Privacy ke bare mein aksar pooche jaane waale savaal
Haan. JazzCash deposits encryption ke saath hamara banking partner tak jaate hain. Transaction logs encrypted servers par store hote hain. Aapka phone number aur transaction ID sirf aapke account history mein visible hota hai.
Sirf aap apne account se dekh sakte ho. Agar aapka password safe raha, to koi aur nahi dekh sakta. Support team ko access hai agar dispute ho, lekin sirf aapke request par. Hum kab se kab tak log rakhte hain banking law ke according.
Nahi. Aapka email sirf quad9 ke andar raha hai aur sirf hum use karte hain account communication ke liye. Marketing companies ko nahi beche. Agar aap promotional emails opt-out kar do, to bilkul stop ho jaate hain.
SadaPay deposite ke waqt hum verification ke liye aapka account name aur mobile confirm karte hain. Banking partner ke saath basic transaction info share hota hai. Personal financial history quad9 mein encrypted rehta hai aur verified users ke liye hi accessible hai.
Haan, account delete kar sakte ho. Personal info 30 din mein purge hota hai. Lekin withdrawal records aur transaction logs banking law keep karne ke liye zaroori hain waqt tak jo qanoon require kare. Yeh aapke financial protection ke liye hai.
Haan. Security questions aur email verification ke zariye aap password reset kar sakte ho. Hum kabhi aapka password ask nahi karte. Reset link email ke zariye secure tarike se jaata hai aur 24 ghante valid rehta hai.
Nahi. Easypaisa deposits aapke quad9 account se linked hote hain, lekin transaction encryption aapke aur Easypaisa ke beech already secure hota hai. Hum sirf verification records store karte hain, full transaction data nahi. Aapke Easypaisa account quad9 se independent rehta hai.